About Us — KME Patient Care Assistants

What guides us

Our values

Five principles that shape every interaction, every decision, and every patient experience at KME Patient Care.

Compassionate Care

Treating every patient with empathy and kindness

Tailored Excellence

Personalized care plans for every unique need

Team Collaboration

Working together to deliver the best outcomes

Innovative Wellness

Modern approaches to patient care and recovery

Integrity & Trust

Building lasting relationships through honesty

Our Vision

To enhance quality of patient management, prolong and preserve life through providing patient care assistance services in Uganda.

Our Mission

Fostering the quality of patient management through the provision of patient care services in Uganda.

Why choose us

Benefits of our services

We create positive outcomes and higher patient satisfaction through personalized, compassionate care.

For the Patient

Improved Well-being

Tailored care plans that enhance overall health and quality of life through personalized attention.

Quicker Recovery

Comprehensive nursing accelerates healing with professional clinical support right at home.

Trust & Satisfaction

Personalized trust for patients and families through consistent, reliable care delivery.

Holistic Support

Complete well-being through medical care, nutritious diet plans, and dietary support.

Special Needs Empowerment

Dedicated care and rehabilitation for individuals with special needs and disabilities.

For the Family

Improved Relationships

Professional care support strengthens family bonds by reducing caregiving stress and burden.

Better Mental Health

Peace of mind knowing your loved one receives expert, compassionate care at all times.

More Time for Family

Free up family time and energy to focus on work, personal growth, and revenue generation.

Who we serve

Our patients

We serve a diverse range of individuals and institutions who need professional, compassionate care.

Clinically Ill

Individuals with chronic illnesses like HIV/AIDS, cancer, diabetes, heart disease, and those on infusion therapy requiring close monitoring.

Elderly

Seniors in age with age-related complications who need daily living assistance, companionship, and professional nursing care.

Families & Institutions

Families seeking home management and meal planning, schools and hospitals in need of nutritious diet plans and care coordination.

Special Needs Children

Children with autism, down syndrome, sickle cell disease, and other conditions requiring rehabilitation and pediatric care.

Physiotherapy Patients

Individuals in need of massage, physiotherapy, rehabilitative therapy, and physical interventions for pain management.

Counselling Seekers

Individuals seeking mental health support, occupational therapy, counselling services, and emotional wellness guidance.

KME Patient Care professional nursing team

Our story

Founded on compassion, driven by purpose

KME Patient Care Assistants was born from a simple but powerful observation: families in Uganda struggling to find reliable, professional care for their loved ones at home. What started as a small team of dedicated nurses in Kampala has grown into a comprehensive patient care service trusted by hundreds of families.

As a subsidiary of Eakem Co. Ltd, we combine corporate governance with community-centered care delivery. Every member of our team shares a deep commitment to preserving life, enhancing patient outcomes, and supporting families through their most vulnerable moments.

Founded in 2023 with a mission to transform home healthcare in Uganda
Certified nursing professionals registered with the Uganda Nurses & Midwives Council
Serving patients across Kampala, Wakiso, Mukono, and surrounding districts

Care in action

Moments that matter

Behind every service is a real person receiving real compassion. Here are glimpses of our professionals in action.

Nurse providing bedside care at patient's home

Building Trust

Our nurses build genuine relationships with patients, creating an atmosphere of comfort and safety.

Specialist working with a child with special needs

Pediatric Therapy

Therapeutic play sessions designed to support cognitive and motor development in children.

Maternal Wellness

Home-based prenatal checkups ensuring the health and wellbeing of mother and child.

Common questions

Frequently asked

Answers to the most common questions about our patient care services, processes, and team.

What qualifications do your nurses have?

All KME nurses are registered and certified by the Uganda Nurses and Midwives Council. They hold diplomas or degrees in nursing, undergo background verification, and participate in continuous professional development programs covering clinical skills, patient communication, and ethical care practices.

How quickly can care begin after I submit a request?

For standard care requests, we typically match you with a professional within 24–48 hours. Urgent or emergency requests can be accommodated within the same day, depending on availability. Our care coordinator will contact you within 2 hours of receiving your request to discuss next steps.

What areas in Uganda do you serve?

We currently serve patients across Kampala, Wakiso, Mukono, Entebbe, and surrounding districts within the Greater Kampala Metropolitan Area. We are actively expanding our reach to other regions. Contact us to discuss availability in your specific area.

Can I choose my own nurse or caregiver?

While we carefully match caregivers based on the patient's needs, condition, and preferences, we welcome family input. If you have a preference for a specific caregiver (gender, language, specialization), we do our best to accommodate. You may also request a change if the initial match isn't ideal.

Do you provide care for patients with multiple conditions?

Absolutely. Many of our patients have co-morbidities such as diabetes with hypertension, or post-surgery recovery alongside chronic pain. Our care plans are designed holistically, addressing all conditions simultaneously with coordinated clinical interventions and regular physician consultations.

What happens if my caregiver is unavailable?

Continuity of care is a top priority. If your assigned caregiver is unavailable, we provide a qualified backup who has been briefed on the patient's care plan. All transitions are communicated to the family in advance, and detailed handover notes ensure seamless care delivery.

How are your services priced?

Our pricing is transparent and depends on the type of service, duration, and complexity of care. We offer flexible plans — hourly, daily, weekly, or monthly — to suit different budgets. Contact us for a free, no-obligation assessment and cost estimate tailored to your specific needs.

Is your AI chatbot a replacement for medical advice?

No. Our KME Care Assistant chatbot is designed to help you navigate our services, understand basic health information, and submit care requests. It provides preliminary guidance based on symptoms, but is not a diagnostic tool. Always consult a licensed healthcare professional for medical decisions.

About KME Patient Care